Hi,
We have activated workflow WS90000011. I have also activated
application FITV_POWL_APPROVER. The intention of the latter is for
user to approver the expense claims via the FITV_POWL_APPROVER instead
of via UWL. The key reasons are that user can enter the rejection reason and also see all the details in 1 screen.
In our workflow WA90000011, we route the workflow item to reviewer and approver by
referencing a customized table rather than via the HR org structure. The routing as shown in UWL is correct. However, when I go
to FITV_POWL_APPROVER screen, I do not see the work item there for approver.
Illustration
HR Org structure: A -> B -> C
Customized table: A -> C
In UWL, after A submits the expense claim form, C receives the notification in UWL. It is correct. However, when I go to the application FITV_POWL_APPROVER, I see the work item under B and not C.
Why is this so? We did not make any change for FITV_POWL_APPROVER. It is as per standard. Also, after B clicks on 'Approve'
in FITV_POWL_APPROVER, the expense claim is approved. It does not route to C?
Has anyone attempted to use FITV_POWL_APPROVER before?
Thanks.