Hello Experts,
My client had posted a PO for 100 items. He had received 120 items in delivery. But he received invoice only for 117 items (3 items less than GR). The GR is completed. So, now he doesn't want to investigate on these 3 items and want to clear off this difference in GRIR.
Please let me know how to clear this in the GRIR account.
I had went into Tcode: MR11 and cleared the GRIR account. Is that correct?
Even after doing this, when I go into FBL3N and check the open items for the GRIR account, I could see an open item related to this PO. Even user is facing the same problem and wants to allow manual posting into the GRIR account to clear the difference.
Please let me know if there is any other way than this.
Thank you.
